We usually solve control-specific requests and problems via remote access. If this is not possible, the problem is analysed and solved on site by our service technicians.
The heart of our remote maintenance system SKY is the mapping of your existing control system at our company. In this way problems can be directly solved and updates quickly installed.
We work with different remote maintenance options such TeamViewer Pilot, Lucom remote maintenance modem and many others.Spare parts service:
We offer a simple and fast spare parts service.
We support the component selection and send you the required spare part on the same day. A list of prioritised spare and wear parts is provided to every customer in the documentation.